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Overnight care of in-patients

Any patient requiring overnight care at the Caerphilly and Pentyrch branches will be transferred to V.E.T.S.Ltd at our Cardiff, or Ystrad Mynach, Veterinary Hospitals. The emergency service staff have full access to all computerised clinical records at Caerphilly and Pentyrch.

Depending on the case, transfer may be undertaken by the client, Valley Vets staff in their private cars, or V.E.T.S. ambulance.

There are no staff on site overnight at the Caerphilly and Pentyrch surgeries; therefore no patients are left there. Rarely, a healthy pet may be boarded at Caerphilly or Pentyrch overnight.

At the Ystrad Mynach and Cardiff Veterinary Hospitals, any Valley Vets patient remaining in the surgery overnight has the benefit of continual attention from the vet / nursing team from V.E.T.S. who start their night “shift” when we finish the day “shift”.

V.E.T.S. will charge clients separately for overnight hospitalisation and treatment. Please ask for further details.

The day and night teams at both Veterinary Hospitals schedule a handover period at both the start and end of shifts for complete discussion of cases to avoid any confusion arising.