Useful Information

Why insure your pet?

We strongly advise Pet Health Insurance to provide the best possible care for your pet.

Valley Vets Missed Appointment Policy December 2022

Due to the high number of missed appointments we have experienced at the practice over the last 6 months, we have now introduced a Missed Appointment Policy.

Overnight care of in-patients

We offer overnight care for your pet with continual attention from the vet / nursing team.

Prescribing Policy

General information about prescription medication and health checks for your pet.

Second Opinions and Referrals

Valley Vets are happy to see second opinions from other veterinary practices regarding your pet.

Complaints Procedure for Clients

Should you have any concerns at all, please speak to the senior staff member.

Brachycephalic dog breeding: our position statement. December 17.

Our clinical team have taken the decision not to help promote the future breeding of any brachycephalic dog - dogs with flattened faces / short muzzles such as the French bulldog, pug and English bulldog.

Valley Vets Sustainability Policy

Valley Vets recognise that all businesses have an impact on the environment in a variety of diffe

Valley Vets Brucella Policy- Autumn 2023

Valley Vets Brucella Policy- Autumn 2023

The UK has recently seen an increase in the number of dogs becoming unwell with Brucella canis. There are many species of Brucella which affect many different animal species, including people.

Brucella canis is still rare in the UK, and is usually seen only in imported dogs, or dogs that have travelled.