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Job Vacancy at Valley Vets - We are looking for exceptional staff to join our amazing family

Receptionist

Vacancy ID Number: 
00001
Company Hiring: 
Valley Vets Ltd
Employment Type: 
Part Time
Job Location: 
At a Physical Location
Select Job Location: 
Cardiff Veterinary Surgery
Monetary Amount: 
11.00
Monetary Unit Per: 
Hour
Currency: 
GBP
Body: 

Average Hours per Week: 26.5 / 27.25
Shift Pattern: Monday-Friday (25hrs). Working either 08:30-13:00 / 114:00-19:00.
1 in 4 Saturday or Sundays. Either (9hrs) 08:00-18:00 / (6hrs) 18:00-24:00

Our Receptionists are the link between the clinical team and our amazing clients and patients. Because of this, in this role, you are expected to run the reception desk with organisation, compassion and maturity.

Duties/Responsibilities will include:

· Keeping front of house, dispensary and consult room’s clean and tidy at all times.

· Ensuring all consult rooms are suitably stocked.

· Answer telephone calls and deal with nature of call accordingly.

· Handling client queries in correct manner.

· Ensuring good communication between front desk and clinical team

· Complete any necessary paperwork, including consent forms, etc.

· Managing float, taking payments and completing Day Book.

· Various administration duties include:

o Direct Claim Set ups

o Scanning paperwork to file

o Emailing Client Practices case reports/histories

o End of Day banking

o Monitoring reception mailbox

· Adhering to strict GDPR policies.

· Ensuring smooth hand over to the next team

· Supporting clinical where necessary.

· Other duties as and when necessary. At quiet times, please offer assistance wherever needed

(This list is by no means exhaustive and more tasks may be added to the above list as you settle in to your role.)

To be considered for this role, you will need to demonstrate strong administration, organisational and customer service skills, with a keen eye for detail.

Additional Information:

Valley Vets, based in South Wales has four branches. Ystrad Mynach, Cardiff, Pentrych and Caerphilly. We also have our state of the art Veterinary Hospital in Gwaelod Y Garth, Cardiff.

Valley Vets is part of VetPartners LTD which in total has over 40 practices in South Wales.

The successful candidate will have 30 days of annual leave (Inclusive of Bank Holidays). Benefits include workplace pension scheme, expenses towards uniform and staff pet discounts. We also offer Health Shield benefits which cover everyday health needs of staff by providing cashback for dental, optical and physiotherapy costs, alongside offering wellness services such as a Virtual GP surgery and Employee Assistance Programme.

To be considered for the role please submit or email your CV, including cover note, to recruitment@valleyvets.net.

Due to the volume of applications received, if you do not hear from us within 14 days then your application has been unsuccessful.

 

Date Posted: 22nd February 2024 10:33:50 AMClosing Date: 1st January 1970 01:00:00 AM
Salary: £11.00 per Hour (GBP)Employment Type: Part Time
Location: Cardiff Veterinary Surgery.
More information about this vacancy:

Average Hours per Week: 26.5 / 27.25
Shift Pattern: Monday-Friday (25hrs). Working either 08:30-13:00 / 114:00-19:00.
1 in 4 Saturday or Sundays. Either (9hrs) 08:00-18:00 / (6hrs) 18:00-24:00

Our Receptionists are the link between the clinical team and our amazing clients and patients. Because of this, in this role, you are expected to run the reception desk with organisation, compassion and maturity.

Duties/Responsibilities will include:

· Keeping front of house, dispensary and consult room’s clean and tidy at all times.

· Ensuring all consult rooms are suitably stocked.

· Answer telephone calls and deal with nature of call accordingly.

· Handling client queries in correct manner.

· Ensuring good communication between front desk and clinical team

· Complete any necessary paperwork, including consent forms, etc.

· Managing float, taking payments and completing Day Book.

· Various administration duties include:

o Direct Claim Set ups

o Scanning paperwork to file

o Emailing Client Practices case reports/histories

o End of Day banking

o Monitoring reception mailbox

· Adhering to strict GDPR policies.

· Ensuring smooth hand over to the next team

· Supporting clinical where necessary.

· Other duties as and when necessary. At quiet times, please offer assistance wherever needed

(This list is by no means exhaustive and more tasks may be added to the above list as you settle in to your role.)

To be considered for this role, you will need to demonstrate strong administration, organisational and customer service skills, with a keen eye for detail.

Additional Information:

Valley Vets, based in South Wales has four branches. Ystrad Mynach, Cardiff, Pentrych and Caerphilly. We also have our state of the art Veterinary Hospital in Gwaelod Y Garth, Cardiff.

Valley Vets is part of VetPartners LTD which in total has over 40 practices in South Wales.

The successful candidate will have 30 days of annual leave (Inclusive of Bank Holidays). Benefits include workplace pension scheme, expenses towards uniform and staff pet discounts. We also offer Health Shield benefits which cover everyday health needs of staff by providing cashback for dental, optical and physiotherapy costs, alongside offering wellness services such as a Virtual GP surgery and Employee Assistance Programme.

To be considered for the role please submit or email your CV, including cover note, to recruitment@valleyvets.net.

Due to the volume of applications received, if you do not hear from us within 14 days then your application has been unsuccessful.