Testimonials

We would like to thank vet Lauren and receptionist Sharon, also Vet Corrina and the receptionists present out of hours when we had to let our lovely dog Diesel go to sleep. The compassion, care and thoughtfulness they showed toward us especially our son who was heart broken, was very kind and also for the card they sent. Just to say a big Thank You.

Roger, Elaine, Rhodri and Diesel Jones

I highly recommend Valley Vets, Ystrad Mynach, the staff I've met whilst taking my cat for treatment have been helpful, friendly and caring.
 

Julie & Ginger Oliver

Just to express our gratitude for the amazing proffessional approach from Dave and all the staff at valley vets Ystrad Mynach, throughout our worrying period with Gus we found the staff to be very caring and thoughtful, reassuring us every step of the way.
Rating: - Veterinary attention/ communication: 5 (Excellent)
            - Friendliness of staff: 5 (Excellent)
            - Overall patient care: 5 (Excellent)
            - Overall quality of service/ experience: 5 (Excellent)

Roger Jones & Gus

I cant speak highly enough about Gordon, Laura and all the Nurses and Receptionists at Valley Vets, Caerphilly. They have looked after all our animals and the level of knowledge, skill and care is second to none. I would, and do- recommend them to everyone.
My brother and I had a horrible accident 8 or 9 years ago, and ran over our terrier with a landrover in work. We turned up with the dog in a very bad state and loosing a lot of blood. Gordon and the team stitched the dog up and remarkably saved his life. He was with them for several days including at their veterinary hospital in Cardiff. The care was excellent throughout, including being very sensitive to us because we were very upset. I never expected the dog to survive but he did thanks to them and made a full recovery. The dog is still alive and well today !
Recently Gordon operated on our much loved 16.5 years old Patterdale, removing a large tumour from his mouth which was very uncomfortable to him and causing repeated infection. We were very worried about having the procedure as he was getting very frail, but Gordon and Laura advised us very well leading up to the operation. Gordon subsequently did a brilliant job, carefully cutting out the tumour. The dog is now healed, fully recovered and very much more comfortable. Yet again we are very happy and incredibly grateful to Gordon and all the team.
Rating: - Veterinary attention/ communication: 5 (Excellent)
            - Friendliness of staff: 5 (Excellent)
            - Overall patient care: 5 (Excellent)
            - Overall quality of service/ experience: 5 (Excellent)

David and Charlotte, Loopy, Taffy, Finley and the cats too

Exceptional service,friendly,professional,listens,offers options on diagnosis,treatment,aftercare and feel a valued customer for 15 years
Rating: - Veterinary attention/ communication: 5 (Excellent)
            - Friendliness of staff: 5 (Excellent)
            - Overall patient care: 5 (Excellent)
            - Overall quality of service/ experience: 5 (Excellent)
 

Ms E.brett, Scooby, Arwen, Aragorn, Hope, Chelsea, Patch and Christian

As with all my pets, Valley Vets staff take such care to make sure my animals are all looked after. They have recently seen our newest pet, Percy, for a simple neutering. To my surprise, I received a phone call later on that day, asking me how he was doing. Very impressive after care! In the past they have also diagnosed one of my pets after a very complicated illness and have always kept a close eye on his condition, which is very reassuring. I completely recommend Valley Vets and wouldn't take my animals anywhere else! Thank you for all your help over the years!

Mercedes & Percy

Our 19 year old Jack Russell cross has been a patient at Valley Vets in Ystrad Mynach all her long doggy life. In February 2016 Holly became very ill and we thought that we would be saying "goodbye". However, our lovely vet Lauren worked hard to get Holly well enough to live an active lifestyle considering her old age. Holly had 5 more good months but unfortunately her old age caught up with her again and she took a downhill turn on Wednesday the 29th of June and despite an overnight admission the following day, sadly Holly had to be put asleep on the evening of July the 1st. Our vet Lauren stayed with us during this really difficult time and talked us and our 11 year old daughter through the whole process. Lauren and the staff team have been so understanding and caring and have gone over and above in the past few months in particular and as a family we would like to say A GREAT MASSIVE THANK YOU. We totally recommend Valley Vets and will never forget your amazing support and care not only for us but for our Holly who we miss so much.
 

Annette, Andrew & Sophie

To the best team around, with heartfelt thanks for the care Will has received over recent months, and also for the support you have given us during quite a stressful time.

We really appreciate your friendliness and professionalism, and realise that without the support from you all, the situation could have been much worse.

Will is smiling again and we cannot thank you enough.

Phil, Jan, Will & Rosie

Gordon and team, best EVER ongoing treatment, Gordon one in a million best vet and only vet for me and Fredy, nearly 13 years of being our vet and many more years to continue, thank you so much for putting up with us and your excellent, knowledgeable, caring and loving manner means the world to both of us.

Vanessa Jones

Very pleased with the treatment my dog received.

Mrs Bennett

Thank you so much for everything that you have done to help Scooby. Thank you from the bottom of my hear.

Julie Edwards and family

Always happy with our visits! Even though I live half hour away and my cat doesn't travel well. I will not go anywhere else!

Poppy and Oreo Williams.